The Psychologyof Being Laid-Off: Complexity

During any recession, there are a large number of people who “need” a job.  As Abraham Maslow taught us, when there’s a mortgage to pay and kids to feed, the goal of finding self-actualization at work gives way to the need for security.Escher-relativity

An employer who is hiring during a time when there is a surplus of talented candidates may be tempted to select people who are exceptionally qualified for a position.  While this certainly makes sense on one level, it is important to understand the need individuals have for complexity in their work.

In past discussions, we’ve explored the principles that allow people to “tap into their best work”.  More specifically, we’ve addressed the concept of psychological flow and how it contributes to an individual’s sense of well-being.

Mihaly Csikszentmihalyi, the psychologist who studied and popularized the concept of flow, discovered that a balance must be struck between the challenge of a task and the skill of the performer.  If the task is too easy or too difficult, flow cannot occur: 

“A flow experience has to be challenging. Anything that is not up to par is going to be irritating or ignored.” (Interview with Wired Magazine)

It is difficult for a person who is above the "challenge level" of a job to remain engaged in their work over time.  The talented employee, who you thought was perfect for the job, may turn into someone who languishes. 

If you are a hiring manager planning to employ someone who is over-qualified, it would be wise to expand the scope of the new employee’s responsibilities to the place where he or she is experiencing a higher level of complexity.

This same principle applies if you have recently been laid-off and are among the masses of people seeking employment.  At some point, you may be offered a job that is not very challenging. There is a downside to accepting such a role—it won’t be long before you’re bored.

Certainly, there are situations where an individual can’t make the ideal choice.  If you need a job, paying the bills will take priority over landing a job that has the appropriate level of complexity and fulfillment. 

If you’re forced to take a job below your ability level, then quickly and proactively seek out ways to expand the job to your level of complexity.  While this will be good for you own well-being, it will also make you more valuable to your new organization.