One of the things that we often hear when talking to executive teams about recruiting is that they want to hire talented individuals. Additionally, most of their frustration with the hiring process comes from interacting with candidates whom they perceive as low quality.
With this issue causing such angst in the hiring process, have you ever tried to come up with a clear-cut
definition of “talent?” Certainly, common factors such as level of education, work history, and personality are going to contribute to a person’s talent, but these characteristics don’t seem to capture the whole picture. Is it possible that we have a tough time recognizing talent because we don’t know what we’re looking for?
Recruiting guru, Peter Weddle, seems to think so. In a recent article, he points out that there are an unprecedented number of experienced, highly-educated individuals who have lost their jobs and are available in today’s labor pool:
"Ironically, even though millions of Americans are now in the job market looking for work, a large percentage of employers believe there is a shortage of individuals with talent. While their email boxes and mailrooms are filled to overflowing with resumes, they see themselves as increasingly challenged to find, recruit and retain workers who have the critical skills and/or the commitment to superior performance necessary for organizational success in the global marketplace.”
Weddle goes on to offer a great definition of talent. In practice, a person of talent is someone who has one or both of two attributes:
“They have a skill that is critical to organizational success and a track record which demonstrates their ability to use that skill effectively on-the-job."
and/or
"They perform at a superior level on-the-job which sets a standard that encourages their coworkers to upgrade the caliber of their work, as well.”
If you have the responsibility of recruiting for your organization, it is important to read both parts of this definition a couple of times to let the information sink into your brain. Many hiring mistakes are made because hiring managers either don’t understand these principles, or they choose to abandon them in the midst of the hiring process.
Here’s how you can begin to apply these principles to your hiring process:
- Identify the skills that are critical to your organization’s success. Take a quick mental inventory of those who perform at a high level. What skills do they all have in common? As much as possible, go down to the task level. Only at the task level can you make appropriate comparisons between those who are currently performing well in your organization, and candidates who desire a career change and think they'd like to work in your organization.
- Don’t compromise on track record. If you’ve determined that one of the critical skills necessary to perform well in the role for which you’re hiring is making cold calls, then don’t hire someone who doesn’t have a track record of making cold calls. It’s that simple. It’s financially too risky to have blind faith that a new hire will pick up a critical skill necessary for a new position. It’s better to source more candidates and find someone who possesses the necessary skills.
- Stop hiring below average people. I know that no one tries to make lousy hires, but we do talk ourselves into accepting candidates that should be screened out. Ask yourself honestly: Do I envision this candidate being in the top 25% of individuals who work in this position? If you can’t see this happening, then consider a different candidate. It is important that the “new blood” in and organization raise the quality of the group—not the other way around.
Once you have a clear picture of what talent is for your organization, you can more passionately pursue those candidates who will be able to successfully apply their talent in your organization.
Editor's Note: This article was written by Ben Hess. Ben is the Founding Partner and Managing Director of Tidemark, Inc. and a regular contributor to WorkPuzzle. Comments or questions are welcome. If you're an email subscriber, reply to this WorkPuzzle email. If you read the blog directly from the web, you can click the "comments" link below.
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